Pilnstikla studija Ltd is committed to your privacy and to complying with all applicable laws and regulations in relation to any personal data we may collect about you when you visit our website stiklastudija.lv. By using our website, you consent to our collection and use of your data in accordance with this privacy policy.

Through this privacy policy, we want to explain to you what data we collect, how we use it and what your rights are to protect your data. The policy applies only to our website and its visitors and does not apply to data collected through other channels. T

he data processor of your data is “Pilnstikla studija” Ltd.

E-mail: studija@stiklastudija.lv

We collect and process information in accordance with the European Union’s General Data Protection Regulation (GDPR), which came into force on 25.05.2018.

Data collection and use

What data do we collect

The information we collect includes both the information you knowingly and actively provide to us when you use or participate in our services or campaigns, as well as any information your devices send when you access our products and services.

The data we collect includes information you have knowingly shared with us when you use our services or campaigns and information that your devices automatically send to us.

Your personal data may reach us in the following ways:

  • If you contact us by phone, email or online chat
  • If you browse stiklastudija.lv
  • If you comment, like or share a post on our social media account
  • If you subscribe to our newsletter
  • When you comment on posts on our website

Types of data collected

Personal data

We only ask you to provide personal information if it is necessary for the provision of the service. When you contact us or visit our website, you may share the following information with us:

  • Name, Surname
  • Personal identification number
  • Email address
  • Postal address, country, county, city
  • Phone nr.
  • Chat history between you and us
  • Information about your web browser and IP address:

Journal files

Our website stiklastudija.lv keeps log files about its visitors. The information collected may include:

  • Type of device used
  • Internet Protocol (IP) address
  • browser type
  • Internet Service Provider (ISP)
  • Date and time of website visit
  • Number of clicks on the web page

Log file information is used to analyse trends, administer the website, monitor visitor activity and gather demographic information. The information received is not intended for, nor does it allow, personal identificatio


Like most websites, stiklastudija.lv uses cookies A cookie is essentially a text file that is stored on a user’s device when they visit a website. Cookies are used to set and save preferences, regional settings, service usage options, etc.

If you prefer, you can disable the use of cookies in your browser settings, but this may interfere with the service offered to you.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your computer or mobile device even after you close your browser or computer. However, session cookies are deleted immediately after you close your browser.

Cookies are divided according to their purpose:

Cookies required. Session cookies, which aim to allow you to use the services offered on our website. These cookies help to authenticate users and prevent misuse of user accounts. Without these cookies, we cannot offer you the services you want.

Notification cookies. These cookies determine whether users have consented to the use of cookies on the site.

Functionality cookies. These cookies allow your browser to remember the choices you make when using the Site, such as storing your login information or language preferences. The purpose of these cookies is to provide you with a more personalised experience and to avoid you having to re-enter your preferences.

How we use data:

We may use the information we collect for a variety of purposes, including:

  • To maintain, manage, develop, personalise and expand our website
  • To compile statistics so that we can provide better services and/or offers and to understand and analyse the behaviour of visitors to our site.
  • To identify you by phone, text message or email
  • To send you information and ask for feedback about our services
  • To prevent fraud and protect our website
  • To enable us to contact you through your social media account
  • To enable the reading of chat history to speed up the provision of relevant advice
  • To improve our quality of service and provide more efficient browsing solutions
  • To develop new products, services or improve their functionality
  • To simplify and speed up our interactions when you contact us
  • For other purposes. For example, to analyse data, research trends, evaluate the effectiveness of our advertising campaigns.

When we may share your data

  • We may share or transfer your personal data in connection with a change of ownership of our business, a merger, sale of assets, financing or acquisition. We will notify you when your personal data is transferred and when it will be subject to the terms of the other privacy policies.
  • We may share your data with our partner companies by requiring them to comply with this privacy policy. Affiliates include our parent and subsidiary companies, joint venture partners or companies that we own.
  • We may share your data with our business partners to offer you certain products, services or campaigns.
  • With your consent, we may disclose your personal data for any other purpose.
  • We are obliged to disclose your personal data if required to do so by law. We may also disclose your data in good faith to comply with legal obligations, to protect our rights or property, to prevent or detect potential violations of law in connection with your use of our Service, and to ensure the safety of users of our Service.

Retention of your personal data

The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We retain and use your personal data to the extent necessary to comply with our legal obligations (for example, where we need to retain your data to comply with applicable law), to resolve disputes and to enforce our legal agreements and policies.>

The Company also retains log files for internal analysis purposes. Log files are generally kept for shorter periods of time unless the data is used to enhance security or improve the functionality of our service or we are required by law to keep the data for a longer period of time.

Processing of children’s data

None of our products or services are intended for children under the age of 13, and we do not knowingly collect information from children under the age of 13. If we suspect that we are processing the data of a person under the age of 13, we will remove that person from all our databases.

Your right to protect your data

You always have the right not to share your data with us, knowing that this may affect your experience on our website. If you choose not to share your data with us, we will not treat you less as a result. By providing us with personal information, you understand that we will collect, store, use and disclose it in accordance with this Privacy Policy. You have the right to request further information about the data collected about you.

GDPR data protection rights

We want to make sure that you are aware of all your data protection rights. Each user of the Site is entitled to the following:

  • Right of access – you have the right to request copies of your personal data.
  • Right to rectification – you have the right to request that we rectify data that you believe is inaccurate. You also have the right to ask us to complete data that you believe is incomplete.
  • Right to erasure – under certain circumstances, you have the right to request the erasure of your personal data.
  • Right to restrict processing – in certain circumstances, you have the right to request that we restrict the use of your personal data.
  • Right to object to the use of your personal data – in certain circumstances, you have the right to object to the use of your personal data.
  • Right to data portability – in certain circumstances, you have the right to request that we transfer aggregated data to a third party or directly to you.

Security of your data

The security of your personal information is important to us, but please remember that no method of sharing information over the internet or any method of electronic storage is 100% secure. While we do our best to protect your data, we cannot guarantee its complete security.

Stikla siena SIA takes all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and the laws of the Republic of Estonia. Your data will not be transferred to any organisation or country unless there is a valid reason for doing so and the security of your data is ensured.

Reference to other websites

On our website you can find links to other websites that we do not own. When you click on a third party link, you will be redirected to that third party’s website. We strongly recommend that you read the privacy policy of each website you visit.

We do not control third party sites and are not responsible for their content, privacy policies, services provided or otherwise.

Privacy Policy Updates

We have the right to make changes to this privacy policy document if necessary. When the privacy policy is updated, we will change the date of the update at the bottom of the document. If you continue to visit and use our website after the privacy policy has been updated, we will treat this as your acceptance of the change.

Last modified 29/04/2024